Terms & Conditions

A1 Short Notice Removals      A1 Removals and Storage   A1 Transport                                 A1 Self Storage Units

Each job is unique and will be evaluated prior to a price being quoted.  Should The Client accept the Quotation please read our Terms and Conditions prior to entering in to a Contract with A1:

a)     A Deposit is required from The Client at the time of Confirming a Booking and constitutes a Contract and Acceptance of A1’s Terms and Conditions, which are contained herein.   All Payments for all Services are to be made in £Sterling using a Payment Method detailed below in 2b and in 6. Payment Methods Accepted.

                                                              i.      Standard House Removal Deposit is £150 including VAT, within Northern Ireland.  In general, this would cover the majority of Private Client’s house removals.  The Balance outstanding is due on the day of completion or sooner if requested.

                                                            ii.      Specialised House Removal Deposit would be dependent on the type of job and any special instructions The Client requests, which would be discussed and agreed prior to Confirming the Booking, within Northern Ireland.  The Deposit would be greater than £150 including VAT.  The Balance outstanding is due on the day of completion or sooner if requested.

                                                          iii.      Cross Channel House Removal - Standard or Specialised; refers to mainland United Kingdom and EU Countries.  A Quotation will be supplied, either verbally or written, prior to The Client Confirming the Booking and the Deposit required would be made known.  The Deposit would be 1/3 (one third) of the total cost of the Contract and be payable at the time of Confirming the Booking.  The remaining 2/3’s (two thirds) would become due no later than 7 days prior to the intended departure date from Northern Ireland, or earlier if the said departure date should be sooner.

b)     On the day of completion of the Contract the remaining balance in full becomes due, without exception.  The final payment  due may be made in the following ways:

                                                              i.      CASH – a receipt will be issued.  Please note that our Operatives do not carry cash and will, therefore, not have any change.

                                                            ii.      DEBIT/CREDIT CARD – A1 will accept this method of payment providing it is during the hours of 9am – 5pm, as the Office would need to process this via telephone.  An Authorisation Receipt will be forwarded on to the Client either by email or post.

                                                          iii.      In the event that your anticipated completion time is likely to be later than 5pm and you intend to pay via Debit/Credit Card, please telephone the day before with your Card details during A1’s office times of 9am – 5pm.

                                                          iv.      CHEQUE – we currently do accept cheques, although, this is under review.  A cheque payment for the remaining balance will only be accepted if received 14 days prior to the Completion of Contract date, to provide clearance time.

a)     AI has been trading for 40 years (2007) and A1’s reputation and reliability, as a proven and trusted Company, has been achieved through the commitment it has shown to its many Clients.  In the unlikely event that The Client isn’t completely satisfied with A1’s service we ask that The Client contacts the Office immediately.

b)     Quotation – each job is unique and all Clients will receive a Quotation prior to the Confirmation of Booking stage.  A visit will be arranged to assess the intended removal and this will then be followed by The Client receiving a Quotation, either verbally or written.

c)      We do not provide Quotations over the phone, or by other medium, without viewing the job.

d)     Confirmation of Booking by The Client – once a booking is confirmed by receipt of the required Deposit this constitutes Acceptance of a Contract and Acceptance of A1’s Terms and Conditions.

e)     Alterations to the Booking – a minimum of 5 days notice is required should the confirmed removal date require changing.  A1 shall make every endeavour to accommodate The Client’s request, however, in the event that transport should not be available an alternative date would be offered.  Should The Client not accept an alternative date they will have broken their Contract with A1.

f)        Cancellation of the Booking - ?

g)     Deposit Forfeiture – A1 will make every effort to work with The Client to resolve any situation, however, where a Client’s alteration or cancellation is deemed unreasonable the original deposit would be forfeited.

h)      Force Majeure (Acts of God) – excludes A1 of any responsibility in this regard and would terminate the Contract without Penalty.   For example, wars, natural disasters and unforeseen major events, which might have an adverse effect on A1 carrying out its Contractual duties.  This Clause would also apply to The Client.

4.    Insurance (including damage to personal property)

a)     A1 does not insure The Client’s goods, personal property or Self.  It is the responsibility of The Client to do this.  However, with over 40 years experience of Removals it is highly unlikely that anything would be damaged as all due care is taken by experienced Personnel. 

b)     In the unlikely event that an Employee of A1 was to damage The Client’s property and admitted to this, A1 would recompense The Client.

c)      On accepting The Contract The Client accepts this on an ‘All Risks’ basis.

d)     The Client is within their rights to take out their own Insurance should they choose to do so and it is their responsibility to honour any Agreement/Contract they enter into with an Insurer.

5.    Storage Facilities for Goods and/or Personal Items  

     A1 offers 3 different storage facilities as follows:

a)     Personal Client

·        Storage facilities are available for short or long term Storage of The Client’s possessions in secure premises.

·        Terms are available on request and are calculated on the amount of space required.

·        Initial Payment to be 1 month’s Storage Fee in advance, or the full amount due if the period is less, a Deposit of £100, plus the costs of collection of the required items from The Client’s address/or designated address to the Storage facility. 

·        Subsequent payments are charged by the week, or part thereof, and are to be paid in full at the latest 7 days prior to the commencement date.  For longer Terms Payment would usually be paid monthly in advance either by Debit/Credit Card.  See Payment Methods below.

·        Cheque Payments should be received 14 days prior to any due commencement date to allow for clearance.

·        Vacating the Storage Facility.  The Client undertakes to provide a minimum of 7 days notice, unless a vacation date was agreed at the outset. 

·        No Goods/Items will be released to The Client until all accounts are settled in full.

·        Removal of Goods/Items from the Storage Facility to an address provided by The Client.  A1 will provide a Quotation for the job and the Terms and Conditions will apply as in a Standard or Specialised Removal – see 2. above.  Alternatively, The Client may instruct another Company to remove the Goods/Items. 

·        Health & Safety – The Client must instruct a professional removal company to remove their Goods/items from A1’s Storage facility.  This may be A1 or an alternative Company agreed by A1.

·        Health & Safety – The Client will not have access to the Storage Facility and should they require an Item to be released they must discuss this with A1.

·        The Client undertakes to not store any hazardous, inflammable or illegal items or substances in the Storage Facility.  In the event that this Term is ignored The Client is totally and legally responsible for any ensuing fire or damage suffered by A1.  In the event of illegal substances or goods, A1, without hesitation, will inform the Authorities and provide details of The Client.

·        A1 does not accept any responsibility for the condition of the Goods/Items in storage and The Client accepts that Storage is on an ‘All Risks’ basis.

·        Disclaimer - A1 does not insure The Client’s goods or personal property.  It is the responsibility of The Client to do this. 

b)     Commercial Client

·        Payment Method to be agreed between The Client and A1 prior to The Contract commencement.

·        Other Terms and Conditions apply as with Personal Client above.

                                                              

 

 

 

Thinking of moving?.......It's your move next

 

 

Powered by Create